Engineer Call Out Request

To request a call out for one of our qualified engineers, please fill out the form below.

This form is designed to make sure that there are no queries with regards to costs, invoice address or site address.

A call out for an engineer to attend site will cost £198.00 + VAT including the first half an hour on site (1 hour if you have a Harling Service agreement). Every hour after will cost £89.00 + VAT each.

Please note that a cancellation fee of £60 will be applicable if the call out is cancelled with less than 24 hours’ notice of the engineers attending site.


If unsure, leave blank.
This cost is also subject to any parts that are required. Should an additional visit with additional parts be required, a quotation will be provided. Please note that should the product be under warranty but has failed because of a user fault, a call out charge will be applicable. If the product is covered by warranty, the call out will not be charged.
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